Last Updated: August 29, 2026
Inclusion Skills Hub Africa ("ISHA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.skillshubafrica.org/).
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Website (such as making a donation or contacting us), or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, and may include:
Personal Contact Details: Name, email address, phone number, and mailing address (provided via contact forms or donation portals).
Payment Information: We may collect necessary payment details (such as credit card numbers or mobile money details) to process your donations. Payment data is generally processed directly by our secure third-party payment processors.
Automatically Collected Data: We automatically collect certain information when you visit, use, or navigate the Website (e.g., IP address, browser and device characteristics, operating system, and referring URLs) to maintain the security and operation of our Website and for our internal analytics.
We process your information for purposes based on legitimate organizational interests, the fulfillment of our services, compliance with our legal obligations, and/or your consent. Specifically, we use the information we collect to:
Facilitate and process donations.
Respond to your inquiries and offer support.
Send you administrative information, such as updates to our terms, conditions, and policies.
Send you marketing and promotional communications regarding our initiatives, programs, and success stories (you can opt out at any time).
Protect the rights, property, and safety of ISHA, our beneficiaries, and our volunteers, especially concerning our sensitive work with LGBTQI+ refugees and asylum seekers.
We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services (like payment processing), to protect your rights, or to fulfill business obligations.
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, email delivery, hosting services via Site123).
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure.
Due to the sensitive nature of our work advocating for the protection, inclusion, and wellbeing of LGBTQI+ refugees and asylum seekers, we treat all communications, beneficiary data, and community member identities with the highest level of confidentiality and care.
Depending on your location, you may have the right to:
Request access and obtain a copy of your personal information.
Request rectification or erasure of your personal data.
Restrict the processing of your personal information. To exercise these rights, please contact us using the details provided below.
We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.
If you have questions or comments about this policy, you may email us or contact us by post at:
Email: pkamuhanda5@gmail.com
Phone: +254-114 687610
Address: Inclusion Skills Hub Africa, Kakuma, Kenya, 30501
